GDPR Compliance
Our commitment to data protection under the General Data Protection Regulation
Introduction
Silky Spindle is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and your rights as a data subject.
Legal Basis for Processing
We process your personal data under the following legal bases:
Consent
Where you have given us clear consent to process your personal data for specific purposes, such as receiving marketing communications.
Contract Performance
Where processing is necessary for the performance of a contract with you, such as providing the services you have requested.
Legal Obligation
Where we need to process your data to comply with legal obligations, such as tax and accounting requirements.
Legitimate Interest
Where processing is necessary for our legitimate interests or those of a third party, provided your rights and interests do not override those interests.
Your Rights Under GDPR
As a data subject, you have the following rights:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: [email protected]
Address: 42 Kensington Gardens, Brighton, East Sussex, BN1 4AL, United Kingdom
We will respond to your request within one month. In some cases, we may extend this period by two additional months where necessary, taking into account the complexity and number of requests.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.
Data Security
We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data
- Regular security assessments
- Access controls and authentication
- Regular backups
- Staff training on data protection
International Data Transfers
If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
Complaints
If you believe that we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
Data Protection Officer
For any questions regarding our data protection practices or this GDPR statement, please contact us at [email protected].
Updates to This Statement
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.